Refund Policy
In accordance with our terms and conditions, it is essential to acknowledge that all items offered for sale have been preloved and thrifted. Consequently, purchasers should anticipate the presence of minor flaws or signs of wear, defect on accessories, inherent to the nature of secondhand goods. By proceeding with a purchase, customer acknowledge and accept these conditions. All products for sales are finals. However, we understand that customer satisfaction is paramount. If you encounter any issues with your purchase, we offer refunds in the form of vouchers that can be used for future purchases on our website (no return of goods).
Please contact our customer service team together with the purchased item at indigotreasure.co@gmail.com within 14 days of receiving your order to initiate a refund request.
Thank you for choosing Indigo Treasure. We appreciate your support for sustainable fashion.